Neolux Casino Cookies Policy
Neolux Casino uses cookies and similar technologies to support a secure, reliable and personalised online casino experience. This Cookies Policy explains what these technologies are, how they are used on our website and the choices available to you when managing them.
This policy should be read together with the Neolux Casino Privacy Policy and Terms and Conditions. By continuing to use our website, you acknowledge that cookies may be placed on your device in accordance with your browser settings and the choices you make. Neolux Casino is intended for users aged 18 and over.
Understanding Cookies
Cookies are small text files placed on your computer, smartphone, tablet or other internet-enabled device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Some cookies remain on your device only while your browser is open, while others stay for a defined period or until you remove them.
Cookies can help Neolux Casino identify returning visitors, preserve selected preferences, maintain account sessions and understand how the website is used. Similar technologies, including pixels, tags, local storage and software development tools, may perform comparable functions. In this policy, we use the term cookies to cover these technologies where appropriate.
Cookies do not usually contain information that directly identifies you by name. They may be associated with information held in your account or browser, such as an online identifier, device details, approximate location, language preference or activity on the website. The information collected depends on the purpose of the specific cookie.
Cookie Categories We Use
Neolux Casino may use several categories of cookies. Each category serves a different purpose, and some cookies are necessary for the website to operate while others help us improve services or provide more relevant advertising.
- Essential cookies support core website functions, security controls and account access.
- Performance cookies provide information about website usage and technical performance.
- Functional cookies remember choices and support a more convenient experience.
- Marketing cookies may help measure advertising activity and present more relevant promotional content.
The precise cookies used may change as website features, security measures and service providers develop. Where a consent choice is available, non-essential cookies will be handled according to the preferences you select.
Cookies Needed for Core Services
Essential cookies are required for important parts of the Neolux Casino website to function. They may enable you to move between pages, sign in securely, maintain an active session and access account-related features. Without these cookies, services that you request may not operate correctly.
These cookies can also support fraud prevention, responsible access controls, transaction security and the detection of unusual or potentially harmful activity. They help us distinguish legitimate requests from automated or malicious traffic and assist with protecting the website and its users.
Because essential cookies are needed to provide services you have requested, they may not be switched off through the website's cookie preference tools. You can usually block them through your browser, but doing so may prevent you from signing in, playing games, managing your account or using other essential functions.
How Performance Cookies Help
Performance cookies collect information about how visitors use the Neolux Casino website. For example, they may help us understand which pages are visited, whether users encounter error messages, how quickly content loads and which features are used most often.
The information is generally assessed in aggregated or statistical form. It helps Neolux Casino identify technical problems, monitor stability, improve navigation and make informed decisions about future website development. These cookies are not intended to provide the gaming service itself.
Where performance cookies are optional, you may accept or reject them through the available cookie controls. Rejecting this category should not normally prevent access to essential account and casino functions, although it may limit our ability to understand and improve the website's performance.
Personalising Your Experience
Functional cookies allow the website to remember choices you make and provide features that are more convenient and relevant to your preferences. Depending on the services available, these cookies may remember language or display settings, selected preferences, or information that helps the website respond to your previous choices.
Functional cookies can reduce the need to repeat the same selections during each visit. They may also support optional tools that you choose to use. If you decline these cookies, some preferences may not be retained and certain features may operate in a more basic way.
Functional cookies do not replace the security measures used to protect your account. Account credentials, payment details and other sensitive information should never be stored or shared through unapproved browser tools. You remain responsible for keeping your device and login information secure.
Advertising and Promotional Cookies
Marketing cookies may be used to understand how visitors interact with promotional content, measure the effectiveness of campaigns and help limit repeated advertisements. They can also support the delivery of advertising that is more relevant to a user's interests or previous interactions with Neolux Casino.
These cookies may record information about visits, referral sources, viewed pages, campaign responses or browser interactions. They may be placed by Neolux Casino or by selected advertising and analytics partners acting on our instructions or for their own permitted purposes, subject to their applicable policies and settings.
Marketing cookies are optional where a consent mechanism is provided. You can change your selection at any time using the website's cookie settings or by adjusting your browser controls. Refusing these cookies does not necessarily remove advertising from your browsing experience. It may instead result in less personalised advertising.
Neolux Casino does not use cookies to encourage participation by anyone under 18. Promotional communications and access to casino services remain subject to applicable age, identity, account and responsible gambling controls.
Controlling Your Cookie Choices
You can manage cookies in several ways. When a cookie preference tool is displayed, you may select the categories you accept and decline. Essential cookies may remain active because they are needed to provide requested services, protect the website or maintain account functionality.
Your internet browser also normally provides controls for viewing, deleting, blocking or restricting cookies. The exact steps vary between browsers and devices. If you use more than one browser or device, you may need to set your preferences separately on each one.
- Delete existing cookies through your browser settings.
- Block cookies from specific websites or from all websites.
- Allow cookies only after receiving a notification or requesting consent.
- Clear stored website data when closing your browser, where that option is available.
Blocking or deleting cookies may affect saved preferences, sign-in sessions and website functionality. You may need to make selections again, and some Neolux Casino features may not work as intended. Browser-based controls may also remove a preference cookie without changing the underlying settings, meaning the cookie banner could appear again on a later visit.
Cookies Set by Other Services
Some pages or features may include content, tools or services supplied by third parties. These providers may use their own cookies or similar technologies when their content is displayed or used. Examples can include analytics tools, security services, embedded media, payment-related functions or advertising technologies, depending on the features available on the website.
Third-party cookies are controlled by the relevant provider and may be subject to that provider's privacy and cookie information. Neolux Casino does not control every cookie that a third party may place or the way that third party processes information. You should review the applicable provider terms where you want more information about its practices.
We take reasonable steps when selecting and using service providers, but third-party technologies may change without direct control by Neolux Casino. Disabling third-party cookies through your browser or the available preference tool may affect certain embedded features while leaving the main website accessible.
Changes to This Policy
Neolux Casino may update this Cookies Policy when our website, technologies, service providers or operational practices change. We may also revise the policy to improve clarity or reflect changes in applicable requirements. The updated version will be published on this page with a revised date where appropriate.
You should review this policy periodically so that you remain informed about how cookies are used. If a change requires a new or renewed choice, we will provide an appropriate cookie control or notice where applicable. Continued use of the website after an update may indicate that you have reviewed the revised information, subject to any consent requirements that apply.
If you have questions about this policy or wish to raise a privacy-related concern, please use the Neolux Casino contact page. Our Privacy Policy provides further information about how personal information may be handled, including information collected through cookies and similar technologies.
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